Category : Help Desk Software

Soft Pepper

365Ticketing- Versatile SaaS ticketing system which can be used as a help desk software, issue tracking software or as an incident management software. Problems the ticket tracking software 365Ticketing solves: Difficulty in prompt incident solving and in respecting deadlines Inequitable workload of the personnel in charge with solving tickets Low value of end user satisfaction and loyalty KPIs High human errors occurrence in generating employees’ productivity reports Benefits of the ticketing software 365Ticketing: Increased operationalRead More

ManageEngine ServiceDesk Plus

ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.